Questions answered.

Once your plan is finalized, a nonrefundable booking payment of 25% or $100, whichever is greater, reserves your date. This payment is applied toward your total, with the remaining balance due seven days before your event.

We understand plans can change. Cancellations made at least seven days before your event will be refunded, except for the nonrefundable booking payment. During the final week, we reserve our availability and commit time, equipment, and event-specific resources to your service plan, so later cancellations are nonrefundable. If we cancel for any reason, you will receive a full refund.

We know things happen, and rescheduling should not add more stress. With at least seven days' notice, we will transfer your reservation and payments to another available date for a small rescheduling fee. If your event is less than seven days away, reach out and we will make every effort to accommodate the change.

When availability allows, absolutely. We are happy to accommodate short-notice events, though an expedited booking fee may apply to cover the priority scheduling and accelerated preparation required.

Our attire is tailored to your event. From business casual for relaxed gatherings to tuxedos for weddings and formal occasions, we will coordinate with you to ensure our attendants match the atmosphere.

Very little. We provide the standard valet equipment and manage the service. The host simply needs to ensure access and permission to use the agreed parking area and provide a venue contact for the event. Any location-specific needs will be confirmed with you beforehand.

Events run late sometimes. If you need us longer, just let us know. If we are able to stay, we will keep service going at the additional hourly rate agreed before the event.

Tipping is never required, but it is always appreciated. Guests are welcome to recognize exceptional service at their discretion.

At private events, valet service is typically covered by the host. Restaurants and businesses may offer complimentary or paid valet depending on their arrangement with us. Any guest fee will be clearly displayed upon arrival.

Don't worry. Let an attendant know, and we'll verify that the guest is authorized to receive the vehicle before releasing it. This may take a few extra minutes, but it helps protect every guest and vehicle in our care.